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What we offer

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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How you can help us

A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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Forget Me Not

Forget Me Not is a private (fee paying) bereavement counselling service for adults in north east Essex grieving the death of a loved one.

The death of a family member or friend can be devastating and can bring about stronger emotions than you have previously experienced. Grieving is a part of bereavement, and it is unique and personal to you. It can be a stressful time, which you will cope with in your own way, and support from others might help.

For many people, talking to the people around them can help manage grief. However, some people may find they benefit from support from someone not closely involved in their life.

Forget Me Not

We offer bereavement counselling on a one-to-one basis, either in person, over the phone or by video link, based on your preference. Our goal is to support you as you navigate your grief, exploring your thoughts, feelings, emotions and behaviour, in a safe and confidential space.   

To request a booking for a private (fee paying) bereavement session with our Forget Me Not counsellors, please fill out a short referral form by clicking the button below.  

Our team will then be in touch to book you in for the next available appointment to suit you. If you have any questions, get in touch by calling 01206 848163 or emailing forgetmenot@sthelena.org.uk 

Refer yourself for Forget Me Not counselling

Who can access Forget me Not bereavement support?

Our private (fee paying) bereavement counselling is for adults over the age of 18 who are grieving the death of a loved one. Our trained counsellors are able to support bereavement of any kind, whether expected or unexpected, traumatic or complex. If we feel we are not best placed to support, we will signpost you to another service which can help.  

We do suggest you wait until six weeks after your bereavement before we see you.  

How do I book?
We ask you to fill in a short referral form first via our website. Our team will then get in touch via phone or email to arrange booking your first session. Bookings are made on a first come, first served basis and once your booking is confirmed, we will send you a payment link. We ask that payment be made prior to your appointment.  

Bookings can be made one at a time, or in multiples, up to a block of six.   

There is no limit to the number of sessions you can book. We generally recommend booking a block of six sessions with a review during the fifth session, to decide if further support is right for you.   
What are your fees?
Our fee is £60 per session.  

If you block book six sessions in advance, we offer a 5% discount, offering you six sessions at £342 (a saving of £18). 

All the profits from Forget Me Not bereavement counselling are reinvested into the St Helena Hospice charity, to help provide their core services to local people facing incurable illness and bereavement.  
What is your cancellation policy?
We require 48 hours’ notice if you wish to cancel a session, except in an emergency.  If less than 48 hours' notice is given, the full fee is due before the next session. Please read our terms and conditions for full details.
You can request the T&Cs by emailing forgetmenot@sthelena.org.uk  
How can I get in touch?
If you have any questions, get in touch by calling 01206 848 163 or emailing forgetmenot@sthelena.org.uk
Is it face to face, over the phone or video link?
Counselling sessions can be provided in person at the Joan Tomkins Centre at St Helena Hospice in Colchester, or over the phone or by video link if you would prefer. It is up to you. The fee is the same.  
Where are you based and where do I park?
If you are attending counselling sessions in person, this will be at the Joan Tomkins Centre at St Helena Hospice in Colchester. The full address is The Joan Tomkins Centre, Barncroft Close, Colchester, CO4 9JU. 

Parking is available for free on site. If the car park is full, we ask that you park on Eastwood Drive, not in Barncroft Close. 

About Forget Me Not in support of St Helena

Forget Me Not is a private (fee paying) bereavement counselling service run by St Helena Hospice. All of the profits raised from this service are reinvested into running St Helena Hospice’s core services to the local community, providing end of life care to the people of north east Essex at home, over the phone through the 24/7 SinglePoint phoneline and at the Hospice.  

Only 20% of St Helena’s income comes from the NHS. That means 80% of the income needed to run St Helena is raised through the local community and St Helena’s commercial and social enterprise ventures, including our private bereavement service, commercial cleaning business, arts and craft classes and home care business.  

At St Helena we're supporting more people than ever before in our community, but our income is currently not enough to meet the needs of the people that we care for. 

By using our expertise to provide a private (fee based) bereavement service, we can generate more income to help St Helena continue to provide its vital services to local people facing dying, death and bereavment, when and where they need it.   

Forget Me Not is separate from St Helena’s charitable bereavement service which continues to be provided free of charge to adults and children facing bereavement.  

Forget Me Not in support of St Helena logo

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We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
 

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