We take referrals via our website or over the phone after a death has occurred and you can self-refer directly or be referred to us by someone who is supporting you, with your consent.
Each person is affected differently by bereavement and our aim is to support you emotionally, while helping you adjust to your ‘new’ life in grief.
We offer bereavement support groups designed to provide support, information and coping strategies for people who are adjusting to living with grief. We also offer therapeutic counsellor-led groups for support after bereavement by suicide, stillbirth and neo-natal death, or the death of a child. Our groups are welcoming and run by experienced staff and volunteers. At present, all group support is provided via video link.
Our bereavement support may also include one-to-one counselling and support, based on an assessment of your needs. We have an experienced team of specialist bereavement volunteers and counsellors able to provide this support. At present, all one to one support is provided via telephone.
The support we offer to you is dependent on, and tailored to your needs which we identify in your assessment based on the answers you provide in your referral.
If you would like to access our bereavement service please refer yourself online in the first instance, answering all questions as fully as possible. This will take you between 10-15 minutes to complete, so please ensure you have plenty of time available to fill this out. If you have an unreliable internet connection, please call 01206 984 274 to refer yourself.
During the global coronavirus pandemic, we are facing a tragic loss of life, often under very difficult circumstances including social isolation. Because of pressures on frontline services, and restrictions on visiting to hospitals etc, we understand that the death of your loved one may feel particularly traumatic.
At St Helena, we provide bereavement support to all adults, no matter the cause of death.
The death of your loved one does not have to be related to coronavirus and you do not need to have had support from St Helena prior to your referral for bereavement support. If you are bereaved at this time, you can refer yourself via our website or call 01206 984 274 for further information and support.
For further information about bereavement and coronavirus, including funerals and grieving in isolation please read our bereavement support leaflet.
We are currently running counsellor-led online groups for adults bereaved by suicide.
You can refer yourself or another adult for this service via our website
If you are joining the group and have been asked to fill in the 'scoring tool', please download this. Once completed, please email to email@example.com
Without the help and generosity of our fundraisers and donors we wouldn’t be able to offer our bereavement support to hundreds of local people each year. We offer a number of ways that people can donate in memory of a loved one to help us to continue this support.
If you have access to a noticeboard in a workplace or community space we'd appreciate if you could print and display this poster about our bereavement service to help more people to access our support when they need it.
Keeping in touch when you can't be with someone who is so ill that they might die leaflet
BACP - Find a Therapist
Part of the British Association for Counselling and Psychotherapy, this is a very good place to find a therapist. It lists therapists and their experience, speciality and qualifications throughout the UK. Each therapist sets their own fees. It is worth exploring the whole website if you are uncertain what counselling is.
A voluntary organisation which specialises in support for people who are bereaved. Cruse can help with support, counselling, education, advice and information. Counsellors are available by phone or email.
The Compassionate Friends
A voluntary organisation throughout the UK that offers many different kinds of support to those bereaved of a child (any age) – by telephone, online and through events.
Child Bereavement UK
A UK charity that supports families and educates professionals when a baby or child of any age dies or is dying or when a child is facing bereavement. It offers support online on telephone and face to face from their different regional centres across the UK.
The Good Grief Trust
For support and information.
At a Loss
Dealing with bereavement and grief during thr Covid-19 pandemic.
National Bereavement Partnership
A text and telephone helpline.
Age Concern Colchester and North East Essex - 01206 368 420
Hospice UK - 020 7520 8200
Health in Mind (IAPT) - 0300 330 5455
Survivors of Bereavement by Suicide - 07531 087 623
Samaritans (support to adults to prevent suicide and for those who need to talk) - 116 123 or email firstname.lastname@example.org (24 hour response time)
Papyrus (support for individuals up to 35 years old to prevent suicide) - 0800 068 4141 or email@example.com
Veterans Gateway - 0808 802 1212 or text 81212
Silverline (information, advice & friendship for older people) - 0800 4 70 80 90
SANDS (stillbirth & neonatal death charity) - 0808 164 3332
Social care, adult concern - 0345 603 7630
Social care, child concern - 0345 603 7627
One Support (housing & benefits advice) - 0300 123 1921
National Bereavement Partnership - 0800 448 0800
When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.Close
We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid