Our Safe Harbour project was started in recognition of the fact that some people face additional barriers to accessing our care. It is a listening project that seeks to better understand and address the needs and the barriers that underserved groups can face.
We believe in working together with underrepresented communities and are grateful for the active role a number of groups have played in helping us to design services that better meet their community's needs.
If you would like to view this website in another language, select the eye shaped Accessibility logo at the top right of this page and select the language you require from the dropdown menu.
We are continuously improving the way that we can support people from all walks of life, including:
Using dementia friendly signage to reduce disorientation.
We recognise that everyone is an individual and we strive to understand and cater for each patients' unique needs as best we can. If you have any concerns or suggestions about a specific need, please get in touch to discuss this with us.
Misperceptions of what a hospice is and a lack of knowledge of services offered can make anyone feel reluctant to receive the help available, but we're here to put your mind at ease.
We want to increase confidence in using hospice services through building relationships and raising awareness. The Safe Harbour project team is available to attend groups and events or give talks to those who would like to know more. We also run our popular Hospice for All open days where local groups can visit the hospice to learn more about what we offer.
Many people feel afraid that a hospice is a place you go to die, but much of our work is about helping people live well. We provide symptom management, along with emotional, psychological, social and financial issues, and spiritual support for the whole family so that they do not have to face the future alone. When people can learn more about who we are and what we do, it greatly reduces the fear and stigma that can prevent them from asking for help.
We recognise that some patients may need specific considerations, or additional help, in order to receive suitable care. The Safe Harbour Project has developed good relationships with other local organisations and can work with patients and families to ensure they get all the help they need. For some, this may just mean putting them in touch with someone who can help, others appreciate the on-going support of the Safe Harbour project to help ensure their specific needs are met whilst under the care of St Helena.
St Helena is committed to raising awareness of hate crime and encouraging the reporting of any kind of hostility or prejudice towards a person based on their actual or perceived race, religion, sexual orientation, disability or gender identity.
Read more about Hate Crime Ambassadors.
If you think Safe Harbour can support you, please contact us by emailing us or calling SinglePoint on 01206 890 360. If you require support from a BSL interpreter, please click on the link at the top of this page, where you will be connected free of charge.
When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.Close
We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid