About St Helena

St Helena Hospice provides specialist palliative and end of life care to local people facing incurable illness in north east Essex, supporting them, their families, friends and carers.

We provide individual care and total support wherever it is needed; at home, over the phone with our 24/7 advice line, and at the hospice.

We also help adults in north east Essex to cope with grief following the death of a loved one, regardless of where or how they died.

We reach out to members of our community, helping them make their own choices and live with dignity. By focusing on their physical, emotional and spiritual needs, we aim to bring comfort and relief to all those who need it, offering the people of North Essex individual care and total support, regardless of their diagnosis or personal circumstances.

We rely heavily on the help and generosity of our fundraisers, donors and volunteers. Without them we wouldn’t be here.

We all share a common goal: to be here every step of the way for everyone who needs us, helping life to go on in the face of dying, death and bereavement.

Support St Helena

Events

We would love you to get involved with one of our many events
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Shops

We have 18 St Helena shops across Essex, and you can shop online!
Shop with us

Fundraise Your Way

As an individual, group, school or company
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Volunteer View all

Volunteering is fun, rewarding and challenging!

With over 50 different volunteer roles across all aspects of our work at St Helena there is something for people of all different skills and backgrounds.
Vacancies

Join our highly experienced team

St Helena provides a friendly, supportive and positive working environment across all our sites and diverse teams.

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Stories View all

Remembering people’s princess visit

St Helena Hospice is remembering a special visit from Diana, Princess of Wales. The people’s…

Royal visit to open hospice 35 years ago

St Helena Hospice is celebrating 35 years since Queen Elizabeth The Queen Mother visited Colchester…

We listened to mum’s wishes

Josephine Gunnee made sure she grasped every opportunity, and being diagnosed with a rare cancer…
Latest News View all
27
Apr

East Anglian hospices unite to mark Dying Matters Awareness Week 2021 by promoting community support and unity

East Anglian hospices unite to mark Dying Matters Awareness Week 2021 by promoting community support and unity To mark Dying Matters Week 2021, St Helena Hospice is joining forces with…
Latest Events View all

Snowdon by night

Snowdon by night This unforgettable experience will see you standing at the summit of Mount Snowdon by moonlight and seeing the sunrise from the mountain slopes!  It's a popular summit…
Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

Retail

To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.

SinglePoint

24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566