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What we offer

We help people in north east Essex face incurable illness and bereavement, supporting them, their families, friends and carers.

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How you can help us

A third of our funding comes from the NHS, the remaining two thirds is raised from the generosity and support of people like you.

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Radfield Home Care in support of St Helena

At Radfield Home Care in Support of St Helena, not only do 100% of profits raised from our services go back to our charity, but we understand the importance of providing compassionate and tailored care solutions to individuals requiring support in various aspects of their lives. Our range of services is comprehensive and designed to meet the unique needs of each individual we serve.

Our services can either be privately funded or commissioned - for patients who meet the criteria for funded care from the NHS. This is typically patients with a terminal illness and within the last six weeks of life. 

Visit the Radfield website

Here's an overview of what we offer:

Domiciliary services

Our domiciliary care services are designed to provide support and assistance to individuals in the comfort of their own homes. Whether it's help with daily tasks, personal care, or companionship, our dedicated team are here to ensure that you or your loved ones can maintain independence and quality of life.

Live-in care

For those who require round-the-clock support, our live-in care services offer a solution that provides peace of mind and continuity of care. Our care professionals live with you or your loved one, offering assistance and support whenever it's needed, ensuring safety, comfort, and companionship.

A client and Radfield care professional tapping two mugs together in a gesture of cheers

"Totally reliable, efficient and effective care service. My sister and I feel totally confident and assured the carers are providing the best possible service to make my mum's life the best it can be. Nothing but praise for the whole package, including the online care assessment plan that allows you to see all the notes and comments from the carers and allows you to send notes to the care manager/team - it's fantastic. Very professional. I couldn't recommend them more."

- family member of a client

 

End of life care

During challenging times, our end of life care services provide compassionate support to individuals and their families. Our trained care professionals offer comfort, dignity, and respect, helping to manage care needs and provide emotional support throughout the end-of-life journey.

Day sits and night sits

Our day sits and night sits services offer flexible support options tailored to your schedule. Whether you need assistance during the day to run errands or attend appointments, or overnight support for peace of mind and security, our team are available to provide the support you need.

Person-centred care

At the heart of everything we do is a commitment to person-centred care. We recognise that every individual is unique, with their own preferences, needs, and goals. Our team take the time to understand your specific requirements and preferences, ensuring that the care you receive is tailored to your individual needs and delivered with dignity, respect, and empathy.

We pride ourselves on providing exceptional care that goes beyond meeting basic needs, focusing on enhancing quality of life and promoting independence. If you know someone who could benefit from any of our services, please don't hesitate to get in touch. We would be honoured to support them on their care journey.

Find out more and contact the team on the Radfield website
A Radfield Home Care nurse smiling with two clients as they sit at a table in the garden

We are rated by the CQC as 'Good' 

Click the button to read the full report.


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About the Radfield partnership

St Helena has adopted the Radfield Home Care franchise model, a well-established and respected name in home care, in order to provide care and support to promote independence to the rapidly growing communities of older people in our local area. 

Radfield has an excellent reputation for providing the highest standards of care and their core values align with those of St Helena. We believe the provision of high quality and accessible domiciliary care to help older people stay independent at home and remain connected to the things that matter most to them, is a natural fit with St Helena.

The franchise model will provide us with a reliable and increasing source of additional income to allow us to continue to grow our vital services for the benefit of patients and families facing dying, death and bereavement. 

Dr Hannah Mackechnie, director of Radfield Home Care, said: “We are thrilled to begin our partnership with an organisation as vital and respected as St Helena Hospice. The hospice is right at the heart of the community, offering exceptional services and we are privileged to be supporting their fantastic work.” 

Certified social enterprise, business for good logo

St Helena is a proud member of Social Enterprise UK

Visit the Social Enterprise website

"A truly caring friendly care service. The team take pride in putting the client at the centre of all tasks. They pay attention to getting the little things done exactly as the client would have done them themselves. Listening to them speaking with the client you can hear the respect they give to the client and they take time to listen, which is so important when the client needs a little extra time to think and respond sometimes. I witnessed great patience and kindness. They are a team I would trust implicitly with the people I love the most."

- family member of a client

Make a difference

Your donation, large or small, can make a big difference, giving more local people dignity and choice at the end of life.

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Processing fees

When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.

We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.

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About Gift Aid

We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. If you pay less income tax and/or capital gains tax than the amount of Gift Aid claimed on all of your donations in that tax year it is your responsibility to pay any difference. For more information about Gift Aid, please visit https://www.gov.uk/donating-to-charity/gift-aid
 

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