Sharon Davis is one of our fantastic volunteer complementary therapists.

Before the pandemic, she could be spotted around the Hospice giving relaxing treatments to patients and their loved ones, and to our healthcare staff. Sharon is qualified in a variety of therapies including aromatherapy, reflexology and reiki and has volunteered with us for almost 5 years, but sadly Covid-19 has put a hold on her volunteering for now. Sharon shares how she feels one year on...

My last voluntary complementary therapies shift was Monday 23rd March 2020. I will remember this day forever; it was a heavy day that left many people, be they staff or service users, with more questions than answers.

I was fortunate to finish two people’s treatments in full that day as they both had their fourth treatment.

I also had two new clients that day and my heart went out to them as they sobbed. I explained I could provide a treatment today but after then I am not sure when I will see them again for the time being.

Probably one of the hardest scenarios as I could not provide answers or reassurance.

In different times, the common feedback I receive from the service users at the Hospice, is that it is their 45 minutes to feel whole, a moment of not feeling broken. ‘When on your couch, I feel me, not a disease’, is something I hear very often, as is ‘it’s nice to have a touch that is respecting me and is non-clinical, rather than an invasive procedure that infringes on my dignity and choices’.

The service users and their family can escape from the realities waiting for them outside of the therapy room. They have their soul soothed and life’s perplexes can just wait and hold on for that moment in time. 

No one is going anywhere... for at least for 45 minutes.

There is a plethora of scientific evidence confirming the importance and therapeutic benefits of touching. Just a basic warm touch calms cardiovascular stress, it activates the vagus nerve, which is involved with our compassionate responses.

Touch also triggers the release of oxytocin which helps with bonding, reassurance and feeling nurtured. Touch increases our immune systems and our general wellbeing. It is the foundation of human survival.

I feel some changes will be implemented within the field of complementary therapies to meet new health and safety covid regulations, but I am more than willing to adapt and overcome these.

I'm looking forward to providing complementary therapies once again when I am able to. The last year has had detrimental effects for all. To be in a position to soothe one's soul is a privilege that I am exceptionally grateful for.

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


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24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

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Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

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The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

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Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

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01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566