Referrals: 01206 890360
The Hospice: 01206 845566
Fundraising: 01206 931468

May Kandiah and her family have attended the hospice’s Tree of Memories services at the Tendring Centre in memory of her husband Peter, each year since 2012.

May explains: “We love to come and remember Gramps here, light our candle and all be together.

“Peter used to come here [Tendring Centre] on a Thursday for all the complementary therapies, relaxation and generally the opportunity to chat to people. My grandsons used to come too when they were on their holidays. They would call the garden ‘the enchanted garden’. In the summer it’s beautiful.

“We’d drop Peter off, have a quick chat, maybe an orange juice and a biscuit, and then we’d go out for the day. He loved it there. They had a wonderful chef and Peter was a great cook too and would always have lovely chats with him. He did lovely lunches.”

During summer 2012, Peter stayed at The Hospice for 11 weeks. He went home in the September and died at home in December, where he wanted to be.

“His time there was lovely. It’s so lovely there; the boys had the garden and the play room and we used to meet up for Sunday lunch in the canteen there all together. I used to spend the day there, it was nice. A wonderful summer, weather-wise. The gardens were beautiful, and the pond.

While he was there, he bought his grandson Dominic a hospice branded baseball cap. The treasured cap has been worn at every year at the Tree of Memories service in Clacton since, when Dominic and his older brothers Harry and Liam come along with their Nana May to light a candle and remember Peter.

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845566

Tendring community team
Telephone: 01255 221222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848163

Fax: 01206 752245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845566