Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468
Laura Shukla's Occupational Therapy Week Story

Laura Shukla's Occupational Therapy Week Story

“Occupational therapy is about practical support to empower people to overcome the barriers stopping them from doing the activities that matter to them.” Laura Shukla

This week (4th-10th November) is Occupational Therapy Week, a national awareness week to promote the value of Occupational Therapists and highlight the fantastic work that they do. The theme for this year is Small Change, Big Impact and we have invited our Occupational Therapists to share their stories with us to highlight the impact that occupational therapy has on people’s lives.

Occupational therapists play a vital role within St Helena to help local people face incurable illness, supporting them, their families and carers. In the last year, St Helena cared for more than 3,500 patients and families across North Essex. Occupational therapists provide tailored support for individual’s needs and provide help wherever it is needed: at home, through groups that are delivered at the day therapy centres, or at The Hospice in Colchester.

First, meet Laura Shukla who qualified as an Occupational Therapist in 2003 working the majority of her clinical career in dementia and mental health services and joined the hospice as Head of Therapies and Wellbeing in November 2014 and is now Head of Clinical Operations. Laura shares her #SmallChangeBigImpact story below;

What was the challenge?

Moving into a senior management role and maintaining skills as a therapist. 

What was the change?

My core Occupational Therapy skills have been invaluable when applied to managerial work in supporting the planning and delivery of the operational elements of care at the hospice.  I am also the mental health 1st aider for the hospice, pulling on my previously clinical work within mental health.

What was the impact? 

 Maintaining focus on meaningful occupation for both patients and carers to support patient centred care planning.  With staff using the occupation as a focus has enabled me to also support staff in their own roles and development. 

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566