I’ve been in St Helena now for over a fortnight and they’ve done nothing but wonders for me. The support has been tremendous; without them I think I may have been in a dreadful state. I can only thank them and thank them and thank them.
Pretty good today, I’m on one of my better days here. I’ve just had a pump fitted so they’re trying to get me fit for duty!
Oh it’s been like, been like a five star hotel, everybody here is perfect, they can’t do enough for you. The food is lovely, everything’s lovely, you couldn’t have got better on a holiday, apart from being ill of course.
[about lockdown] It’s something we’ve all got used to now, isn’t it really? Sometimes you can’t quite hear them so you have to ask again but if that’s the worst that’s going to happen that ain’t bad is it really. No it doesn’t really worry me; if it wasn’t for that, that would be even better, that would put the last little bit on the top. But I’m comfortable, I’ve got a television, I’ve got people coming in bringing me cups of tea, what [else] could somebody ask for?
I’ve got my phone here, I phone my daughter and my sister and stuff every day more or less they phone me so you know you keep in contact. People here are so friendly and everything you just they’ll stop and have a natter with you. If you look behind me you’ll see my two grandchildren there. I have a look at that picture and I think of them you know and it’s all lovely.
You’re Trevor here and you know that makes a difference. I don’t think anybody’s ever called me anything but Trevor since I’ve been here so you’re like a friend straight away you know. It makes you feel relaxed and if you’re relaxed you repair much quicker hopefully.
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email email@example.com , Monday to Friday between 9.00am and 5.00pm.
To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566