Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

Doreen Hill, 85, took up the post of assistant part time cook on 1st May 1985 with the salary of £1.84p per hour, working her way up a few years later to senior cook responsible for the whole of catering.

When I first came up for an interview with matron she said all she wants is for the kitchen there to be the hub of the place. 

If you’re in your home it’s where most discussions take place, things always happen in the kitchen, and she wanted it to be like that there. I like to think that’s what it was like.

The volunteers were a great help; we wouldn’t have been able to manage the kitchen without the volunteers. I don’t think The Hospice would have run without the volunteers. They were all great. 

With the patients, if they particularly wanted something and we hadn’t got it, we’d nip up the road to Tesco and get it for them. 

We had a lot of contact with the patients and we got to know them all, got to know their families. We did try to give everybody whatever they wanted. 

The Hospice has grown and the building has changed a lot, but it’s still got that same calming, lovely, peaceful, homely atmosphere. That hasn’t gone and I hope it won’t go because that’s what it’s all about really. 

It’s a home from home for some people. It’s a lovely place. 

It had a family atmosphere; a feeling that everybody cared for each other. You were important and that’s how it made you feel.

I remember the first patient at St Helena Hospice, a young girl. I can remember she was in a room on her own just near the kitchen, she was only in her early 20s. That was heartbreaking. 

It was a privilege to work there and it’s lovely to feel I’ve done something special in my life.

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566