Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

Allan Crabtree volunteered in a public relations role from early 1980 to promote the new St Helena Hospice in the community, and continued to volunteer as a trustee on the council of management until 2008.

Before Allan died in February 2019, he recorded his memories for the St Helena Hospice heritage project.

The very first time I heard the word ‘hospice’ was during a phone call from Liz, Dr Elizabeth Hall. She briefly explained what a hospice was and the intention to get one in Colchester, and she wanted him to join the steering group.

Liz said it would only take a few months to help then I could slide off if I wanted to. That was a joke!

My particular job was public relations to try to get it off the ground. When I sat back and I looked at it I thought, well I’ve got no product and I’m trying to sell it to people! We were promoting something that didn’t exist.

We travelled around the county talking, talking, talking, spreading the word about the Hospice and getting it to be known.

I had good partners with the Standard and the Evening Gazette, who helped us along quite a lot with coverage in the newspapers.

I wanted to help achieve this because I would have liked a hospice to have been available for my young niece, but there wasn’t. Back then, once they decided you were terminal that was the end of you, you got crossed off the book, even though you hadn’t died.

There was a need. When I talked to people about how it would be nice if the person we loved was looked after, that got going really and it caught on.

Everyone was so friendly. It was a family really, a family which you began to grow into.

I think we made a nice little go of it.

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566