Stories raise awareness of what we do at St Helena.

Sharing stories from the people we support and the people who support us, reassures those who may be on their own journey with the hospice, and helps to illustrate our work in your community.

You too may like to share your story about your experience with the hospice. Perhaps we are supporting you or a loved one, or you may like to tell us why you are fundraising or volunteering for the hospice.

Share your story

A sprinkle of love and a dash of laughter

After doctors told her to gather her family together to say goodbye, Julie Newton was…

I have never felt so much love and compassion from complete strangers, especially on the day she left us.

During the COVID-19 pandemic there have been many changes to St Helena’s services.The usual welcoming…

Just to focus to on spending time together was the nicest thing

Ryan Corlett was 23 when he was diagnosed with a rare cancer in September 2017

It’s a real privilege to be a part of a patient’s journey at that point in their life

Emma Collins is a community clinical nurse specialist with St Helena Hospice. She supports patients and…

He would love playing in the garden in the little playhouse

At St Helena Hospice we want to support people when they need us. This can…

When somebody is in pain and you can’t do anything about it, that’s heart-breaking

Alan Brown was a warm and kind man who spent his life working with his…

I feel like sometimes kids go forgotten, but here they don't

Lauren Davis was 16 when her mum Shelley died. Lauren shares how St Helena helped…

It’s not home but it’s close

Steve Hoggarth received more than 1,600 birthday cards from people across the world for his…

Time to be a family

“We’ll look after him but we’re also going to look after you,” were the words…

Memory for every day

Ash Jones wanted to share his story to reassure other young people in need of…

Life should be good, it has been good for us and we know it can’t go on for ever

Pauline and Jim Lawrence had 57 happy years together, enjoying their time spent out on…

​Refreshed and happy

After a relaxing hour of yoga followed by a session of acupuncture, Julia Goddard is…

Time to talk

Making choices about her own death and planning for the future so her family could…

Making memories

Neil Stewart and Pete Buchanan met 47 years ago at a dinner party in…

Whatever happens, happens

Dawn is learning to adapt to a new life with a disability with support from…

Renewing their vows

Margaret and Les had a very special day on Sunday 17th February when they renewed…

I felt so strongly about that patient, that it came across in my writing

We’re celebrating International Year of the Nurse and Midwife by sharing stories about our own…
Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.


24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566