Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

Our patients are now able to explore new worlds, holiday destinations and landmarks from their own beds thanks to our new virtual reality headset, crowdfunded and supplied by a hospice supporter. 

We were delighted to be contacted by Toby Freeman back in November to say that he would be setting up a crowd funding page to raise money to buy the hospice this incredible piece of technology. Toby has continued to support the hospice after his brother died in the Inpatient Unit in 2011.

Toby explained “Having been by my brother's side during his time at the hospice, I witnessed first-hand how important it is for patients and families to have a release from their reality. St Helena is fantastic at providing space, time and opportunities to do this and I hope that the virtual reality headset can be an important addition to their holistic approach to patient well-being. I'm so proud that we can give people with incurable illnesses the chance to learn, explore and travel; because life doesn't stop when you arrive at a hospice.”

Toby named the crowdfunding page ‘The Discovr Project’ with the aim of raising £500 to supply the hospice with a Samsung Gear VR Headset, Samsung Galaxy S6 smartphone, sim-card & headphones and an additional Google PlayStore Gift-Card. Local MP, Will Quince, saw the project had raised £117 and generously offered to donate the remaining £383 to make the project a reality! This meant that project had been fully funded after just 2 days of going live!

Helen Causer, Head of Fundraising and Marketing at St Helena Hospice added “We would like to express our deepest thanks to Toby, Will and all those who donated to the project for making this innovative idea come to life. It will undoubtedly impact on the lives of patients and their families and we feel very lucky to have supporters who are willing to help us go the extra mile for the people we support, to live well and make the most of every moment”. 

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566