Jo Tonkin has started work as our new Director of Patient and Family Services.
Colchester-born Jo (52) says her new role, in which she will be responsible for staff working with patients and their families in the community as well as in the hospice feels like `closing the loop’ on her career.
Jo is committed to making our services available to as many people as possible in north Essex.
“That’s not just those with cancer, but those with long term conditions such as dementia, heart failure, or respiratory conditions. If I can help the hospice in that part of their journey I will feel like I have made a difference.”
During her career in nursing Jo has worked at Addenbrooke’s Hospital in Cambridge, Charing Cross Hospital and The Royal Marsden in London as well as West Suffolk, Colchester and Ipswich hospitals.
“Throughout my career working in palliative care has been about looking after the patient and the family as a whole. To feel that there is any impact you can have to help make that really challenging time in people’s lives just slightly easier by supporting them is really rewarding.
“I was brought up in Colchester and went to Philip Morant School, so I feel really lucky to have the opportunity to be able to improve the lives of people in my home town and the surrounding area.”
Married with five children/step children ranging from 17 to 30, Jo says colleagues across the organisation have made her feel welcome.
“The thing that has struck me so far about the team so far is the passion they have for what they do. Whether that’s people working on the Inpatient Unit, in the community, volunteers or people who work in areas like fundraising, the team here has a passion and drive to develop the hospice services and to reach out into areas where there is a huge amount of unmet need. It’s really exciting.”
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email email@example.com , Monday to Friday between 9.00am and 5.00pm.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566