Following the news in today’s paper, we would like to clarify some of the points made which may have led to some confusion. The closure of the Tendring Centre The...
To ease the winter pressures the CCG will once again be funding the 16th bed in The Hospice. In addition to this, also through CCG funding, St Helena is able...
Even younger people prefer a phone call or to talk in person.Few people of any age want to learn about a death via text, email or social mediaBritons prefer to...
We have been awarded funding to increase the services we provide for people living with heart failure. Traditionally hospice services were offered primarily to people with cancer. It is now...
Our patients are now able to explore new worlds, holiday destinations and landmarks from their own beds thanks to our new virtual reality headset, crowdfunded and supplied by a hospice...
Efforts to update our clinical literature have been given a major boost thanks to a £5,000 award from the Healthwatch Essex Fund, in partnership with the Essex Community Foundation (ECF)...
The Multi Faith Chapel at Myland Hall has been rededicated by the Rt. Revd Roger Morris, Bishop of Colchester and President of the hospice. The rededication follows the renaming of...
Jo Tonkin has started work as our new Director of Patient and Family Services. Colchester-born Jo (52) says her new role, in which she will be responsible for staff working...
This week we are celebrating Hospice Care Week, an annual week of events and activities run by Hospice UK which aims to change public perception about the work carried out...
Four letters – GDPR – have been imprinted on the minds of charity fundraisers and data managers over recent months. The General Data Protection Regulation (GDPR) is a new EU...
After a long and distinguished career at St Helena, Ray Wilson our Director of Patient and Family Services, has left to pursue a new career. Colleagues past and present gathered at...
After listening to feedback from staff, volunteers, patients and the local community we have agreed our priorities for the next five years. We know that not everyone in our area...
We are delighted to announce that following a visit from the Care Quality Commission (CQC) in November last year, we have now received the inspection report and have been awarded...
We would like to thank everyone who attended one of our recent sessions or completed a questionnaire about the future of the hospice and things to be considered if a...
We have joined forces with Essex hospices to launch a website directing people to their local adult and children's hospice. There are eight hospices in Essex, providing specialist care to...
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.
SinglePoint
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
The Hospice
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
Hospice in the Home
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Colchester/Halstead team Telephone: 01206 845 566
Tendring community team Telephone: 01255 221 222
Day Therapies
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
Human Resources
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
Finance Team
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
Volunteer Services Team
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
Media Enquiries
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
Patient Referrals
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
Bereavement Support
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
Learning and Development Centre
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
Service User Group
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
Facilities Hire Enquiries
01206 851560
Lottery
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office
Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester
CO4 9AS.
Comment, compliment or complaint
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566
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