It may have virtual in the name but the care and compassion of the Virtual Ward is very realEach industry has its own acronyms and phrases but if there was…
“Passion, love, care, consideration, respect and empathy” This is what it takes to provide hospice care This week (7th – 13th October) is Hospice Care Week, a national awareness week…
Chief Nursing Officer for England visits Hospice We warmly welcomed Ruth May, Chief Nursing Officer for England, to the Hospice on Friday 3rd May, where she met some of our…
St Helena is joining with other hospices across the UK this month to support Hospice UK’s Open Up Hospice Care campaign, which highlights some of the ways hospice care is…
St Helena champions campaign to widen access to care St Helena is joining forces with other hospices across the UK to support national hospice and palliative care charity, Hospice UK,…
Work has been completed to resurface the terrace outside the Inpatient Unit, making it safer and simpler for patients to move from their rooms into the hospice garden. The old…
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.
Retail
To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.
SinglePoint
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
The Hospice
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
Hospice in the Home
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Colchester/Halstead team Telephone: 01206 845 566
Tendring community team Telephone: 01255 221 222
Day Therapies
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
Human Resources
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
Finance Team
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
Volunteer Services Team
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
Media Enquiries
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
Patient Referrals
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
Bereavement Support
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
Learning and Development Centre
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
Service User Group
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
Facilities Hire Enquiries
01206 851560
Lottery
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office
Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester
CO4 9AS.
Comment, compliment or complaint
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566
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