Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

We have been awarded funding to increase the services we provide for people living with heart failure. Traditionally hospice services were offered primarily to people with cancer. It is now understood that people with heart failure can also benefit from palliative care which can improve symptoms and quality of life. 

Last year we applied for a grant of £30,000 from St James Place to widen the services offered to those with heart failure. It has created a ‘Heart to Heart’ group in which people with heart failure can meet and learn more about their condition and how to manage symptoms such as breathlessness. 

“Sometimes I sit and I’m perfectly alright and I think there’s nothing wrong with me. But if I get up to move and I can’t… I lose my breath and it’s just gone. Picture the shape of a telly; I’m breathing in as it goes down the side and then out as it comes along the bottom. I find that absolutely amazing actually how you can get my breathing back, and I learnt that at the group.

“I wouldn’t otherwise be able to do those things I think I must do so that does make a big difference to me, a terrific amount.” John Wright, patient.

We also offer clinics specialising in breathlessness as well as groups focused on managing fatigue which can be a key issue for people with heart failure.

” People with heart failure often struggle on alone with pain and breathlessness, not realising that the hospice can offer support that can improve the quality of life,” said Dr Karen Chumbley, Clinical Director of St Helena Hospice. 

This grant has allowed us to develop registered nurse Adele Miller’s post to promote better care for those with heart failure. We hope that it will become more well-known that the hospice offers a wide range of services to help people live as well as possible with a diagnosis of heart failure.

If you or one of your family are living with heart failure and think you may benefit from the services described, please contact the hospice via SinglePoint on 01206 890360.

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566