Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

We have joined forces with Essex hospices to launch a website directing people to their local adult and children's hospice.

There are eight hospices in Essex, providing specialist care to thousands of adults, teenagers and children who have been diagnosed with a life-limiting illness, and also supporting countless family members and carers throughout the patient’s journey, for as long as is needed. 

Each of the eight hospices are registered charities but work together to provide best practice and a seamless service to the people in Essex. The hospices include; St Helena Hospice; Farleigh Hospice; Saint Francis Hospice, St Clare Hospice. Havens Hospices (incorporating Fair Havens for adults and Little Havens for children); St Luke’s Hospice; and J’s Hospice.

Cementing their commitment in working together and to ensure people receive the best specialist care available, Essex Hospices have now come together to develop and launch a joint ‘Essex Hospices Website’, containing a wealth of information about the hospice care that is available within Essex and signposting people to their local hospice.

Explaining why Essex Hospices have come together in this way, Marilyn Debattista from St. Luke’s Hospice said:  "Essex is one of the fastest developing and diverse counties in the UK having both rural and industrialised, densely populated areas. Its close proximity and easy transport links to London, other major cities and travel hubs as well as increasing job opportunities makes Essex an attractive area for people to move into, and around in, causing the county to have a surge in population growth. One of the many challenges people face when moving into a new area is finding out about local support services. 

"We have been told, by patients and families we care for, that trying to find out about care and support that is available locally when someone is diagnosed with a life-limiting illness can often be frustrating when families live in different locations across the county and even more so when living outside of Essex. This new, simple, website offers one central address from which all other Essex hospice websites can be accessed. Not only is the site intended to be a resource for members of the public but it is hoped to also be of benefit to healthcare professionals who may be new to Essex."

The new website, which has been jointly funded and designed by all eight hospices, is being launched on 16th January  and can be found on www.essexhospices.org

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566