Since 2001 St Helena has been running Your Hospice Lottery, a weekly lottery draw which raises money for St Helena and other hospices across the country.
For £1 a week, players of the lottery are entered into a draw to win one of 176 guaranteed cash prizes - a top prize of £1,000, plus a rollover of up to £25,000.
Each player selects a hospice to support and after running costs and prize funds are taken out, every penny of the rest of the £1 goes directly to support their chosen hospice. St Helena receives a small income from each membership for administering the lottery for other hospices. On average, 65% of Your Hospice Lottery income goes towards hospice care and so far we have raised over £12 million.
In July 2018 we were recognised on a national level for our lottery services by winning a National Fundraising Award for Most Innovative Fundraising Campaign.
To play our lottery and support local people facing incurable illness and bereavement click here
For more information about becoming a hospice partner click here
Following the success of Your Hospice Lottery, in July 2017 we opened up our lottery services to include charities other than hospices under our Make a Smile Lottery.
Make a Smile Lottery is operated by our Your Hospice Lottery team in Colchester. The draw takes place every Friday and winners are chosen at random for guaranteed cash prizes. The top weekly prize is £1,000 and 50 other lucky winners will receive a prize of £10. Plus a rollover of £250 that, if not won, each week rolls over to a maximum of £10,000.
Like Your Hospice Lottery, Make a Smile players choose a charity to support with their membership and after running costs and prize funds the rest of the £1 playing fee goes to the chosen charity. The percentage each charity receives does vary but a minimum of 20p in every £1 played goes to the chosen charity. St Helena receives a small income from each membership for administering the lottery but all proceeds stay within the charity sector.
To play Make a Smile Lottery click here
For more information about becoming a charity partner click here
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email firstname.lastname@example.org , Monday to Friday between 9.00am and 5.00pm.
To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566