Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

This March, St Helena has joined forces with other hospices across the UK to support Open Up Hospice Care, a Hospice UK led campaign aimed at widening access to the care and support hospices provide to the local community. 

One in four people in the UK miss out on the care they need according to earlier research by Hospice UK - due to a range of reasons including: late or a lack of referrals to hospice services and low levels of awareness about hospice care and where and when this support is available. 

We all share a common goal; to be here every step of the way for everyone who needs us, helping life go on in the face of death, dying and bereavement. 

Throughout Open Up Hospice Care, we will be sharing the many ways we can support local people, like you and your families, including highlighting some of our key services that you may not know about, such as our Safe Harbour project which reaches out to people who traditionally have difficulty accessing hospice services. 

The care St Helena provides is much more than just a building. Did you know that many of our patients are cared for in the community, either through our Hospice in the Home service or via our 24/7 advice line, Singlepoint, or that we have a rehabilitation team who assess patient’s individual needs and offer support to help them remain as independent as possible for as long as possible and help improve their quality of life.   

Keep an eye on our website and on our Facebook page where we will be sharing more of the ways we can help local people facing an incurable illness and bereavement, helping them make their own choices and live with dignity, and some of our patients and families receiving our care and support will share their stories.

Read our first story about the care we provide in people's homes here 

Taste of Home

Not everyone who needs hospice care can get it. You can help us open up hospice care so we can reach more people who need our vital care and support by taking part in a Taste of Home.

This March, will you open up your home and host a Taste of Home dinner party to raise money for St Helena? 

All you have to do is pick a date, plan your menu and invite your family, friends, and colleagues etc to marvel at your cooking (or takeaway ordering skills) and ask them to make a donation to St Helena in return for enjoying a delicious meal. 

Food comes attached to precious memories. Sharing that food with those close to you is sharing and growing those memories – and is a great way to support your local charity. 

Find out more about Taste of Home here 

About Open Up Hospice Care

Open Up Hospice Care is a fundraising and awareness-raising campaign which aims to broaden access to hospice care, so that more people who need it are able to get this type of care.

The campaign has been initiated by Hospice UK and runs nationally from 4 to 29 March 2019. St Helena is a member of Hospice UK and is playing an active role in the Open Up Hospice Care campaign locally.

The Open Up Hospice Care campaign launched in July 2017. The pilot focused on the fact that one in four people were not able to get expert care at the end of life. This year the focus is on hospice care provided in the home and the community.

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566