St Helena Hospice opened its doors to its first patient on 20th May 1985 meaning that in 2020 we are celebrating our 35th anniversary.
Over the last 35 years we been dedicated to helping local people face incurable illness and bereavement, supporting them and their families.
In May 1985 we opened The Hospice, six years after a steering committee met for the first time to get the project off the ground to fund and build a hospice for north Essex.
Three years later we opened our Joan Tomkins Day centre, built to host our day therapies services. Then in 1993 we our innovative STARS programme was launched, providing intensive bereavement support for young families.
Since then we have extended and modernised these buildings, expanded our services into Tendring, opening another centre in Clacton to run our day therapies and bereavement support services, introduced our 24/7 advice line, SinglePoint, and provided care and support to tens of thousands of local people.
We couldn’t have done any of this without the generosity and support of our community in north Essex. It is thanks to your help and kindness that we are able to make a difference for people at the most difficult time in their life.
And we aren’t stopping now. There is more we can do to help anyone who is in need of support when facing incurable illness or bereavement, however we need your help to do that.
As a registered charity, we rely on the generosity of people like you to raise the funds we need to run St Helena. With only a third of our funding coming from the NHS, the remaining two thirds comes from local people fundraising, visiting our shops, playing our lottery, leaving a legacy and donating.
Here are some of the ways you can support St Helena Hospice to help us be here for another 35 years:
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email firstname.lastname@example.org , Monday to Friday between 9.00am and 5.00pm.
To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566