Referrals: 01206 890360
The Hospice: 01206 845566
Fundraising: 01206 931468

Helping local people face incurable illness and bereavement, supporting them and their families, friends and carers.

We also support children and adults who are facing bereavement.

We reach out to members of our community, helping them make their own choices and live with dignity. By focusing on their physical, emotional and spiritual needs, we aim to bring comfort and relief to all those who need it, offering the people of North Essex individual care and total support, regardless of their diagnosis or personal circumstances.

We rely heavily on the help and generosity of our fundraisers, donors and volunteers. Without them we wouldn’t be here.

We all share a common goal: to be here every step of the way for everyone who needs us, helping life to go on in the face of dying, death and bereavement.

By visiting them in their homes, over the phone with our 24/7 advice line, through our day therapies, and at The Hospice, through all the smiles and all the tears we guide those who need us, because we believe in making every memory matter.

Our ambition: We want more people to have dignity and choice at end of life.

Our priorities: 

  • Reaching out based on need regardless of diagnosis or circumstances
  • Empowering people to plan ahead, share their choices and achieve their wishes
  • Providing excellent personalised care to more people in hospice beds and in the home
  • Helping life go on in the face of dying, death and bereavement

CQC logoSt Helena HospiceCQC overall rating

Outstanding22 June 2017

See the report


CQC logoSt Helena Hospice, Tendring CentreCQC overall rating

Good30 January 2015

See the report

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Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845566

Tendring community team
Telephone: 01255 221222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848163

Fax: 01206 752245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845566