Referrals: 01206 890360
The Hospice: 01206 845566
Fundraising: 01206 931468

Volunteer

Volunteers not only contribute a great deal of time at St Helena but bring skills, interests and individual experiences to the patients. There are over 1100 volunteers filling more than 50 roles, so there is bound to be something to suit everyone. Volunteers come from all walks of life and commitment, reliability, common sense and flexibility are just some of the qualities which are needed.

Some, but not all roles which volunteers carry out, will bring them into direct contact with patients or their families. Satisfaction in volunteering is all about matching skills, interest, passions and personality with available opportunities.

Why do people volunteer?

There are many reasons why people choose to get involved. These are just a few: 

  • To support the hospice’s work 
  • To do something unusual and inspiring 
  • To meet people and make new friends 
  • To learn new skills and improve their CV

However, the response given by most of our volunteers about why they do it is quite simply because they find it enjoyable and rewarding.

How much time do I have to give?

Volunteer roles at St Helena can be flexible depending on the role you choose and your availability. Certain patient facing and retail rotas can require morning, afternoon, evening or weekends.   Even if you think you can only offer three hours a year we are sure to find something for you.  You can start off with your minimal and if you enjoy it you can increase your time in your current role or even split it between different roles.

How do I get involved?

Please visit the vacancies page here and type in the word volunteer, or to register a general interest in volunteering for St Helena please complete the form below.

Volunteer privacy notice

Read our volunteer privacy notice here

Here's what some of our fantastic volunteers have to say about volunteering

"It's a privilege to volunteer with the hospice, I am so happy to be one of the 1100 volunteers!" Jean Sherwood

"I love being able to help in a small way to be part of a wonderful place that does to much for everyone who comes into contact with it" Angie Ward

"Volunteering is one of the most amazing and rewarding things I have every done, I am so proud to say I help the hospice" Georgina Barber

  

Please note: we now accept volunteer applications from those who are aged 16 and 17 for non patient facing roles including retail, fundraising and our Coppice cafe. For all patient facing roles we can only accept applications from those aged 18+

A criminal record will not automatically bar you from becoming a volunteer at St Helena Hospice. All information given will be treated in strictest confidence and decisions made on each individual basis.
If you are legally eligible to work in the UK, you are eligible to volunteer. If you are from outside the European Economic Union you may need permission to undertake voluntary work.
Fields with a * are required

Data Protection
We are legally entitled to hold certain personal information about you such as, but not limited to contact details, address, next of kin. Your personal information will only be used by St Helena Hospice in relation to your volunteer role and will not be passed to third parties.

DBS Checks
Some volunteer roles within St Helena Hospice require a certificate from the Disclosure & Barring Service (DBS). If the role you have applied for requires a DBS certificate, you will be asked to complete a form following a satisfactory interview.

Health & Safety
All volunteers are requested to undertake on-line mandatory health & safety training. On completion of a satisfactory interview you will receive a link via email with details of how to complete your training. If you are applying for a driver role, you will need to complete and additional questionnaire.

I declare that I have read the above notes and that the information on this form is true to the best of my knowledge. If accepted as a volunteer, I agree to my details being held on a secure database for St Helena Hospice use only.

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845566

Tendring community team
Telephone: 01255 221222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848163

Fax: 01206 752245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845566