Shop online

You can now find something unique to treasure from the comfort of your own home if you shop with St Helena online!

We list many items on our eBay and Amazon sites which are available 24/7 selling an eclectic range of stock including electrical and collectable items.



All profits from our online shops are used to help us reach out to members of our community, helping them make their own choices and live with dignity.

If you have a query relating to an eBay or Amazon item, please call 01206 646 204 to speak to our Ecommerce team who are available Monday to Friday, 9am – 4.30pm.

Amazon Smile

Shopping with Amazon Smile couldn't be easier, it's the same shopping experience as Amazon, but you'll need to head to to shop so that we receive the donation. When you log in for the first time just select St Helena as your charity and Amazon will take care of the rest. If you're shopping via a smart phone or tablet, and your device is Android or ios (Apple), you'll be able to turn on Amazon Smile in the Amazon app settings - find out how.

Easy Fundraising

is very similar to Amazon Smile, there are over 4,000 online retailers available, including Just Eat, Sainsbury’s and Tesco and all will give a small percentage of what’s been spent back to St Helena Hospice to say thank you for shopping with them. To use easy fundraising just register at then when you’re asked to choose your cause, select St Helena Hospice.

Charity Shop Exchange

Combat the boredom with books and DVDs! 

If you're a bookworm, or a film buff, we have just the thing for you.

We are now partnered with Charity Shop Exchange, a subscription service that provides you with a regular supply of books to read and DVDs to watch, delivered to your home.

You choose the genre; we pick the orders and send them out either weekly, bi-weekly or monthly.

Find out more and sign up here

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email , Monday to Friday between 9.00am and 5.00pm.


To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.


24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566