Referrals: 01206 890 360
The Hospice: 01206 845 566
Fundraising: 01206 931 468

House Clearance Service

We now offer a full or part House Clearance service to anyone in North Essex. 

We understand that this can be a difficult time for you so why not let our professional, efficient and sympathetic service help relieve some of the stress. 

Call today on 01206 890 165 for your free no obligation quote or email houseclearances@sthelena.org.uk 

How does it work?

Our House Clearance Service is undertaken by our trained, professional staff and volunteers who offer a quality service at competitive prices. 

Our dedicated team will clear property of any size with every property receiving the same level of care and respect. The service is tailored to your needs and you can have as much or as little taken away as you wish.

Please note this is a chargeable service. Our House Clearance team will assess your property on an individual basis and provide a personal quote based on the level of clearance you require. 

The charge for this service covers some of our costs, including the disposal of unsalable items. Any profit from items sold within our shops or online, as well as the income from recycling, goes directly to help local people face incurable illness and bereavement. 

We also are able to Gift Aid any item you and your family donate to us through the clearances, and by doing so you can help us raise more money in the process.

The fee will depend on the size of the property, amount of items for removal, and the proportion of saleable items. 

We are happy to liaise with a third party – solicitors and estate agents – and can collect keys from them in order to view and clear properties.

What’s included?

• We will pack and remove all saleable items from the property.

• Saleable items will be resold in our St Helena shops so that preloved items are re-homed. 

• We will recycle as many unsaleable items as we can, before disposing of anything that is left.

• We don’t just clear houses, we also clear Care Homes and offices. 

• We also offer clearance of lofts, garages, sheds, and outhouses if required.

• We will accept white goods, washing machines, fridge freezers, dishwashers etc., providing they are disconnected first.

• We will accept electricals except ovens wired into the mains

• For an additional fee we will thoroughly vacuum, wipe all surfaces – including skirting boards – and leave the property clean and fresh for potential new owners or tenants to view.

To read our full Terms and Conditions, please click here 

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890 360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566