Referrals: 01206 890360
The Hospice: 01206 845566
Fundraising: 01206 931468

You can pay tribute to a loved one and say thank you for the care given by our doctors and nurses by making a donation to St Helena.

Many people kindly request donations to us in lieu of flowers at a funeral. If you’d like to do this we can provide you or your funeral director with our ‘timeless memories’ envelopes to collect donations. You can contact our Fundraising Team between 9.00am and 5.00pm Monday to Friday on 01206 931468.

We also welcome donations made online either as a one off or direct debit.

You can also make donations over the phone by calling our Fundraising team on 01206 931468 or you can send donations to them. If donating via post we recommend sending a cheque rather than cash. Our Fundraising team can be visited or written to at Units 1 and 4 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

We can also help provide you with further inspiration to help us while remembering a loved one by visiting our fundraise in memory page.

Timeless Tributes

Our Timeless Tribute Funds can be set up online in your loved one’s name as a wonderful way to honour their memory and bring comfort to you. They are an online memorial space where you, your friends and family can share photos, videos and memories as well as a place where you can support us to continue our work for the benefit of other local people by making donations.

Memory Tree

You can dedicate a leaf to a loved one on our stunning Memory Tree located in the beautiful reception of The Hospice at Myland Hall. This is a special way to remember a loved one and at the same time help St Helena.

The Memory Tree is a hand-carved oak trunk with branches and 500 bronze, silver and gold coloured leaves. Each leaf can be engraved with the name of a loved one as a lasting tribute to their memory. You can choose whether to display your dedicated leaf on the wall for one, two, or three years. Please see below for our suggested donation amounts.

  • One year - £100
  • Two years - £185
  • Three years - £270

At the end of the display period, you will be given the option to renew your dedicated leaf or have it returned for you to keep.

You can buy a leaf here

Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931468 or email , Monday to Friday between 9.00am and 5.00pm.


24 hour advice: SinglePoint 01206 890360 

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists. 

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845566

Tendring community team
Telephone: 01255 221222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848163

Fax: 01206 752245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845566