Thank you for considering supporting St Helena Hospice at what must be an extremely difficult time. Asking your friends, family and loved ones to make donations to St Helena Hospice in lieu of flowers can help us to make a lasting difference in memory of your loved one.
When a loved one dies, there are many decisions that must be made. We understand this is an overwhelming process. It is our role to make this part of your journey as easy and stress free as possible for you, and going forward, Lizzie will be your point of contact at St Helena Hospice for any questions that you may have about supporting us in memory.
Please be aware of the up to date restrictions on attendance at funerals due to the coronavirus. To help your friends and family feel connected at this time, you may consider creating a Timeless Tribute, to give them the opportunity to leave a message of remembrance, light a virtual candle or make a donation in memory of your loved one.
We can provide you with a transparent St Helena Hospice donation box that you can personalise with photos, a message or just your loved one’s name. If you would like collection envelopes to hand out, lay on seats, insert in the order of service or just have available on the day we can organise this for you. These envelopes provide the opportunity for donors to Gift Aid their donation, which can make their gift go even further.
To arrange either of these please email Lizzie on email@example.com or call 01206 931 468 and we can organise this for you.
Donations can also be made directly to us either over the phone, using our donate button on our website or by sending us a cheque in the post to:
St Helena Hospice Fundraising Office
Unit 1-4 The Atrium
We work very closely with the local funeral directors so please be sure to make them aware that you have chosen to support St Helena Hospice in lieu of flowers.
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email firstname.lastname@example.org , Monday to Friday between 9.00am and 5.00pm.
To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566