St Helena Hospice urgently need your support to help families stay together, where they want to be, with the care they need this Christmas.

Click here to make a donation

We’re here 365 days a year. We don’t close The Hospice for Christmas, and our SinglePoint, Hospice in the Home, Virtual Ward and Bereavement services continue to run over the festive season to make sure patients and families facing a crisis are never alone.

Christmas ended abruptly for Hazel Forster last year when her husband of 46 years was rushed to hospital after collapsing with a suspected stroke on Christmas Day. Support from SinglePoint Virtual Ward was put in place and a hospital bed was arranged, and George went home.

"I felt supported and safe. I could ring up SinglePoint at any time"

Support from Virtual Ward allowed George and Hazel to be husband and wife again, not patient and nurse, in their final days together. George died at home on New Year’s Eve 2019 surrounded by his family, where he wanted to be.


A donation to our Christmas Together appeal will help support hundreds of local people this festive season to remain as comfortable as possible and spend Christmas where they want to be. Click here to make a donation

Other ways you can support our Christmas Together appeal

Read Hazel's story
"I could be with him all the time, day and night, which is what we…
Read more
Gifts for Good
A Gift for Good might just be the most special gift you give this year
Find out more
Virtual Balloon Race
Take to the skies in a virtual balloon race for St Helena Hospice
Find out more
Virtual Light up a Life Service
Join us at our Virtual Light Up A Life service to remember a loved one…
Find out more
Festive Fortnight
Can your business sponsor a day of our Festive Fortnight?
Find out more
Watch our video
Watch our Christmas Together video on YouTube
Watch the video
The Christmas Tree-cycle
We'll recycle your real Christmas tree in return for a donation
Register your tree
Show us your baubles
Share a picture of your Christmas tree on social media and #SHHowUsYourBaubles
Find out more
Penguin 5k
Take to the streets of Colchester and leave a penguin in your wake
Find out more
Festive Fundraising
We've updated our A to Z fundraising ideas for Christmas
View our ideas
Shop online
Christmas cards and other items are available to buy online!
Shop online
Read Sandra and Ann's story
"The nurses came in plastic aprons, masks and gloves, but it wasn’t scary because they…
Read more

Donate to help keep patients and families together this Christmas

Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

Retail

To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.

SinglePoint

24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566