Our chaplaincy team is here to listen to your experiences; explore your concerns and help you find a sense of peace.

When our bodies begin to deteriorate, we can become more aware of our souls. We may start to think more deeply about our lives and relationships, grapple with questions of meaning and purpose, or struggle with a loss of hope. As we face this part of our lives it is not unusual to look back at our joys and regrets or reflect on what lies ahead.

St Helena has two part-time chaplains and a team of chaplaincy volunteers to help meet the spiritual, pastoral and religious need of patients and their families. This can be provided:

  • At The Hospice, on the inpatient unit
  • Through community visits
  • At a chaplaincy service
  • Through bereavement support

Our chaplaincy team hold an understanding of the breath of spiritual expression and can help you explore your unique sense of spirituality in a way that is meaningful to you. This may be through nature, ritual, creativity, music, faith or meditation to name but a few. We can also accompany you as you grapple with difficult emotions, questions and beliefs around life and death without giving simplistic answers or bringing any agenda of our own.

For those who find meaning and comfort through religious faith, we are available to pray with you, celebrate Communion with you or help you observe cultural or religious practices. If your religion is not represented on our team, we can often contact your local faith leader to arrange support.

To request support from the chaplaincy team, please call SinglePoint on 01206 890 360.

Mindfulness and meditation at home
We've created a series of mindfulness videos that you can do at home
Watch on YouTube
Sunday services
Our chaplaincy team produce a weekly Sunday service on a YouTube playlist
Watch on YouTube
"The care doesn't stop"
Janet addressed her concerns about her future with St Helena’s counselling and chaplaincy teams
Read more
“My role here is to help people find peace”
Our lead chaplain Vickie shares how she supports patients and families
Read more
Contact Information

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.


To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.


24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560


To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566