We would ask you to do lateral flow test before your visit to the hospice (tests available to order from gov.uk), or twice a week if you are visiting regularly. If you have a positive test result you should follow the guidance. If you do not have access to take a lateral flow test before your visit, we have a stock at reception and will ask you to take a test before entering the inpatient unit.
PLEASE DO NOT VISIT IF YOU HAVE TESTED POSITIVE FOR COVID-19 OR ARE DISPLAYING ANY SYMPTOMS (i.e. new persistent cough, high temperature, loss/change of taste/smell). If you have been in contact with someone who has tested positive for Covid-19 please contact the ward by phone on 01206 845 566 to discuss your situation so we can make any visits safe for yourself, your loved one and other patients.
During your visit
If you wish to speak with a doctor, please let us know in advance of your visit and we will try to arrange this for you.
If you are unable to visit please ask ward staff about other ways to stay in contact e.g. email (firstname.lastname@example.org) or video calls (iPads are available on the ward for patients' use and staff will be happy to assist).
The safety of all our patients, staff and you is our priority. Therefore, we reserve the right to ask you to leave the premises if you do not adhere to the current guidance.
We thank you for your understanding and co-operation.
Before visiting, please ensure you are compliant with the latest government guidance.
If you have any questions or concerns please ask to speak to the nurse in charge.
If you have any queries please call the hospice reception on 01206 845 566.
Over the next six months we are making some improvements to our environment at the hospice, so the atmosphere may not seem as calm as usual whilst these works are going on, but we will do everything we can to keep disruption to a minimum for those staying with us and visiting. We apologise in advance for any inconvenience caused. If you are at all concerned about this, please speak to the nurse in charge.
Visiting is now open for the purposes of visiting the memory tree, book of remembrance or the multi-faith chapel. You are welcome to visit these any time between 8am - 8pm and do not need to book before you visit. Please be aware you will still be required to wear a face mask and comply with hand hygiene guidance.
If you would like to support St Helena and help local people face incurable illness and bereavement, below are some of the ways you can help. We thank you for your kindness and generosity.
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When you make a donation to St Helena Hospice, we are charged transactional fees by other companies, including fees for processing payments made to us, looking up addresses and validating bank account details.
We are very grateful to our donors who offer to offset some of these fees with a minor addition to their total amount. This is however completely optional and we are very grateful for your support whether or not you choose to contribute to processing fees.Close
We are able to claim an extra 25p on every £1 on your donation amount for no extra cost to you, as long as you are a UK tax payer; have paid enough income tax or capital gains tax in that tax year; and are donating your own money. For more information about Gift Aid, please visit www.gov.ukClose