Learning And Development H

Learning and Development Centre

Learning and Development Centre

St Helena offers a programme of palliative and end of life care education and training for local health and social care professionals involved in the care of individuals facing incurable illness and bereavement.

Our programme of events ranges from conferences featuring expert speakers discussing the latest issues to practical skills training days led by experienced clinicians.

Our Learning and Development Centre is also available for hire as a meeting and conference venue at competitive rates. For more information please phone our Learning and Development team between 8.30am and 4.30pm Monday to Thursday on 01206 851 560 or email us at education@sthelena.org.uk.

Our online prospectus is available to view here where you can find more information about our current programme, and how to book your place.

Our current programme of learning and development includes:

• Intermediate and Advanced Communication Skills Training

• Foundations of Palliative and End of Life Care

• Advanced Care Planning including DNACPR

• Symptom Management in Palliative and End of Life Care

• Syringe Pump Training

• Nurse Verification of Expected Death

• Dealing with Dying Workshop

• Clinical Supervision

Gold Standards Framework – Care Home Quality Programme

St Helena is a UK regional centre offering the Gold Standards Framework (GSF) programme to care homes. This comprises a series of workshops supporting the care home towards achieving validated standards in end of life care with the option to apply for GSF accreditation.

If you are a care home interested in participating in the next programme, please contact our Learning and Development team by email to education@sthelena.org.uk

GP Community of Practice

The Community of Practice is an interactive forum aimed at local GPs who wish to build their skills, knowledge and confidence in providing high quality palliative and end of life care for patients and their families affected by both malignant and non-malignant disease.

Meetings involve an excellent range of speakers; both experts in the field as well as colleagues from the Community of Practice sharing their experience and expertise. If you are interested in participating, please contact our Learning and Development team by email to education@sthelena.org.uk

For health and social care professionals
Contact Information
Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931 468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

Retail

To contact the St Helena Retail team, for enquiries about our shops, donation centre and house clearance service please telephone 01206 890 165.

SinglePoint

24 hour advice: SinglePoint 01206 890 360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845 566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845 566

Tendring community team
Telephone: 01255 221 222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848 163

Fax: 01206 752 245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566