We provide a range of individual care for local people facing incurable illness at our Day Therapies centres. This includes outpatient clinics, one to one support and a flexible programme of peer group sessions.
The aim of our Day Therapies is to help people regain confidence and independence through reablement, rehabilitation, education and friendship. The services we offer are delivered by our expert health and social care professionals and supported by our generous volunteers.
We are fortunate to have well equipped treatment and therapy rooms, a salon, bathing facilities, and rooms for arts and crafts. We also have activity rooms and equipment to support reablement and rehabilitation.
All of our Day Therapies rely heavily on the help and generosity of our supporters. In some cases, a contribution from people accessing our Day Therapies may be requested and we are always grateful for donations to help us continue providing our care and support.
Clinic appointments are available at our Day Therapies centres for those requiring expert advice from our doctors, nurses and other professionals. These focus on complex physical, emotional and spiritual needs.
We provide a number of groups which offer support, education and provide self-management strategies. For example, our Breathlessness Service which offers both groups and clinics to enable people to manage and cope with breathlessness and fatigue.
We provide a range of complementary therapies to support individuals who are facing stress and anxiety because of illness. Our treatments are provided by a team of qualified professional therapists and are adjusted to suit each person’s needs.
To contact the St Helena Fundraising team, please telephone 01206 931 468 or email firstname.lastname@example.org , Monday to Friday between 9.00am and 5.00pm.
24 hour advice: SinglePoint 01206 890 360
SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.
To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.
The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU
Telephone: 01206 845 566
You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:
Telephone: 01206 845 566
Tendring community team
Telephone: 01255 221 222
You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:
Telephone: 01206 848 163
Fax: 01206 752 245
You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221 222
Tendring Centre Postcode for Sat Navs: CO15 1EU
The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
To contact the St Helena Finance Team please telephone 01206 931 450 Monday to Friday, 9.00am to 5.00pm
The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931 466
For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931 464
If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890 360
To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984 274, Monday to Friday, 9.00am to 5.00pm
The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851 560
For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751 397
To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.
If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.
Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845 566