General contact information

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General contact information

Fundraising

Our Fundraising team can be contacted Monday to Friday 9.00am to 5.00pm on 01206 931468.

To contact our Fundraising team by email: fundraising@sthelena.org.uk.

Cash or cheque donations can be given directly to the Fundraising Office. Please include a covering note if you are posting a cheque donation so that we are able to thank you and register your donation correctly.

If you would like to write to, or visit the team, the fundraising address is:

St Helena
Fundraising team
Units 1 and 4 The Atrium
Phoenix Square
Wyncolls Road
Colchester
CO4 9AS

You can also donate online at any time here .

SinglePoint

Our SinglePoint advice service can be contacted 24/7 on 01206 890360.

SinglePoint is a 24/7 advice and support helpline which helps to coordinate care for people using St Helena services or who are on the My Care Choices Register. SinglePoint works alongside other healthcare services such as GPs, Community Nurses or Specialists.

Members of the public, patients, relatives, carers, GPs and other medical and health and social care professionals can also get expert advice over the phone 24/7.

The SinglePoint postal address is:

St Helena
SinglePoint
Barncroft Close
Highwoods
Colchester
CO4 9JU

The Hospice

The Hospice can be contacted 24/7 on 01206 845566. Phone calls can be made to patients at any time or day.

If you would like to write to or visit The Hospice the address is:

St Helena
The Hospice
Myland Hall
Barncroft Close
Highwoods
Colchester
C04 9JU

Telephone: 01206 845566

Hospice in the Home

Our Hospice in the Home team can be contacted Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead community services team

Telephone: 01206 845566

Tendring community services team

Telephone: 01255 221222

Outside of these hours advice and support can be obtained from our SinglePoint number: 01206 890360.

The Hospice in the Home postal address is:

St Helena
Hospice in the Home
Myland Hall
Barncroft Close
Highwoods
Colchester
C04 9JU

Day Therapies

Our Day Therapies team can be contacted at our centres in Colchester and Clacton Monday to Friday between 9.00am and 5.00pm on:

Joan Tomkins Centre

Telephone: 01206 848163

Fax: 01206 752245

If you would like to write to or visit The Joan Tomkins Centre the address is:

St Helena
Day Therapies
The Joan Tomkins Centre
Barncroft Close
Colchester
CO4 9JU

Tendring Centre

Telephone: 01255 221222

Fax: 01255 435409

If you would like to write to or visit The Tendring Centre the address is:

St Helena
Tendring Centre
Jackson Road
Clacton-on-Sea
CO15 1JP

Tendring Centre postcode for Sat Navs is CO15 1EU

Human Resources

Our HR and Recruitment team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931450.

The HR postal address is:

St Helena
HR Team
Units 1 and 4 The Atrium
Phoenix Square
Wyncolls Road
Colchester
CO4 9AS

To contact our HR and Recruitment team by email: recruitment@sthelena.org.uk

Volunteer Services team

Our Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466.

The HR postal address is:

St Helena
Volunteer Services
Units 1 and 4 The Atrium
Phoenix Square
Wyncolls Road
Colchester
CO4 9AS

To contact our Volunteer Services team by email: volunteer@sthelena.org.uk

Media Enquires

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing Team directly on 01206 931464.

For urgent out of hours media enquiries please contact The Hospice reception on 01206 845566, leave your contact details and ask for the Chief Executive to call you back.

To contact our Marketing Team by email: marketing@sthelena.org.uk

St Helena Lottery

Our Lottery can be contacted Monday to Friday between 9am and 5pm on 0800 285 1390.

If you would like to write to or visit the St Helena Lottery team, the address is:

St Helena Lottery
Unit 6 The Atrium
Phoenix Square
Colchester
CO4 9AS

Visit the St Helena Lottery website

Bereavement

Our Bereavement Support team can be contacted Monday to Friday 9.00am to 5.00pm on: 01206 984274.

The Bereavement Support postal address is:

St Helena
Bereavement Support
The Joan Tomkins Centre
Barncroft Close
Colchester
CO4 9JU

Learning and Development Centre

Our Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560.

If you would like to write to, or visit the Learning and Development Centre, the address is:

St Helena
Learning and Development Centre
Barncroft Close
Highwoods
Colchester
CO4 9JU

Contact Information

Fundraising

To contact the St Helena Fundraising team, please telephone 01206 931468 or email fundraising@sthelena.org.uk , Monday to Friday between 9.00am and 5.00pm.

SinglePoint

24 hour advice: SinglePoint 01206 890360

SinglePoint is a 24/7 advice and support helpline which helps to coordinate an individual’s care with the hospice. SinglePoint also works alongside other healthcare services such as GPs, Community Nurses or Specialists.

The Hospice

To contact a patient at The Hospice please find the address and telephone number below. Phone calls can be made to patients at any time of the day or week. You can contact Inpatient Services 24 hours a day, 7 days a week.

The Hospice, Myland Hall, Barncroft Close, Highwoods, Colchester, C04 9JU

Telephone: 01206 845566

Hospice in the Home

You can contact The Hospice in the Home Team Monday to Friday, between 9.00am and 5.00pm on:

Colchester/Halstead team
Telephone: 01206 845566

Tendring community team
Telephone: 01255 221222

Day Therapies

You can contact the Joan Tomkins Centre (Colchester) Monday to Friday between 9.00am and 5.00pm on:

Telephone: 01206 848163

Fax: 01206 752245

You can contact the St Helena Tendring Centre (Clacton) Monday to Friday, between 9.00am and 5.00pm on 01255 221222

Tendring Centre Postcode for Sat Navs: CO15 1EU

Human Resources

The HR Team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Finance Team

To contact the St Helena Finance Team please telephone 01206 931450 Monday to Friday, 9.00am to 5.00pm

Volunteer Services Team

The Volunteer Services team can be contacted Monday to Friday between 9.00am and 5.00pm on 01206 931466

Media Enquiries

For all media enquiries between 9.00am and 5.00pm, Monday to Friday, please phone the Marketing and Communications team directly on 01206 931464

Patient Referrals

If you, or a member of your family has a life-limiting illness and would like to discuss whether St Helena care services can help, you can contact the SinglePoint telephone service 24 hours a day, 7 days a week on 01206 890360

Bereavement Support

To contact the St Helena Bereavement Support team please telephone the bereavement helpline: 01206 984274, Monday to Friday, 9.00am to 5.00pm

Learning and Development Centre

The Learning and Development Centre is open Monday to Friday between 9.00am and 5.00pm and can be contacted on 01206 851560

Service User Group

For more information on the St Helena Service User Group please contact Chair, Ken Aldred on 01206 751397

Facilities Hire Enquiries

01206 851560

Lottery

To contact the Lottery team please call 0800 285 1390 or visit the website here, Monday to Friday between 9am and 5pm.

If you would like to write to or visit the Lottery team, the address is: Your Hospice Lottery Office Unit 6 The Atrium, Phoenix Square, Wyncolls Road, Colchester CO4 9AS.

Comment, compliment or complaint

Feedback, comments and complaints about St Helena care and support services may be made verbally or in writing to: Director of Care, St Helena, Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU. To speak to a member of our team, call 01206 845566